Information About Us

We are registered as sole proprietor business with the name Holistic Balance.

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You can contact us via email - info@holisticbalance.co.in with any queries that you have with respect to your data. Please make sure your query is clear and relevant enough for us to understand. We will make sure to respond to your query as early as possible. 

 

Policy

Cancellation/Refund Policy
To cancel any class or session please contact us in advance to request a refund by filling the form on the contact us page.

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For cancellation of 1:1 sessions or workshops/class -

  For cancellation before 48 hours of your session timing-

• In case you have paid a deposit online for your session or a class and request to cancel the same, your deposit will be refunded to your original payment mode if you inform us 48 hours before your session/workshop/class timing.

• In case you have paid in full and request to cancel your session, workshop or class we will provide a full refund to your original payment mode if you inform us 48 hours before your session, workshop or class timing unless there is a medical emergency. In case of medical emergency we only accept doctor's certificate as a proof for full refunds.

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  For cancellation less than 48 hours of your session timing-

• In case you have paid a deposit online for your session or a class and request to cancel the same in less than 48 hours before your session, your deposit will be not refunded

• In case you have paid in full and request to cancel your session in less than 48 hours of your session/class timing we deduct 50% as penalty charges and refund the rest of the amount to your original payment mode.

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For cancellation of coaching/transformation plans -

• If you wish to cancel your coaching plan, you can do so within 3 days of your registration and 75 % of your payment will be refunded to your original payment mode. We will deduct 25% as a part of the admin fees required to assign a coach to you and other arrangements. You will have to write to us within 3 days with the reason for your cancellation to info@holisticbalance.co.in

• If you cancel your plan after the discovery call with the coach and if it is a part of your plan, 50 % of your payment will be refunded as your plan is technically started.

• Once you start the plan with Session no. 1 you will not be allowed to get any refund if you cancel the plan further as you have already started the coaching journey.

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If we happen to cancel your booking from our end, due to some reason, we will provide you with an alternate date to book your slot or provide a full refund to the mode of payment used while booking. A fair decision is taken after we review your refund request.

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For cancellation of workhops: 

All corporate workshop bookings are subject to the following cancellation terms:

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Once a corporate workshop is confirmed and scheduled, all payments are non-refundable.

Cancellations made for any reason—including scheduling conflicts, internal changes, or unforeseen circumstances—will not be eligible for a refund.

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Corporate workshops require advance planning, preparation, and the reservation of time and resources.

 

As such, canceled workshops result in lost availability that cannot be recovered.

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By booking a corporate workshop, the client acknowledges and agrees to this cancellation policy.

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No Show Policy

 

By booking an appointment or registering for a workshop with us, you agree to the following policy:

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A no-show is defined as failure to attend a scheduled appointment or workshop for any reason.

No refunds will be issued for no-shows. Unless, in case of medical emergencies for which you will have to present a doctor's certificate as a proof for obtaining full refund.

This applies to all appointments and all workshops, without exception.

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Missed appointments and unattended workshops result in lost time and reserved space that cannot be reassigned. As such, all payments are non-refundable once the scheduled time has passed.

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By completing your booking or registration, you acknowledge and agree to this no-show and no-refund policy.

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For any queries: Please contact us at info@holisticbalance.co.in or call us on 9167300556

PS: We take deposits to ensure better management of time slots & bookings